Dear Beloved Customer,
Coolscarf.my would like to assure you that order processing operation will still take place with minimal manpower during this period. Do expect some delay in your orders.
As per advise from our courier partner, do ensure that your delivery address is changed to you home address for the time being to ensure parcel is not hold in their Hub. Alternative pick-up/deliveries will be arranged by our courier partner should your area/location is restricted or non-accessible.
As always, please take an extra miles precaution to keep yourselves safe and healthy during this season. We will try our best to make sure that our services still giving you a pleasant experience.
|Top Chart|| 1. Free Size|
2. Stretchable on forehead and chin. (Length : 45 inch X Width : 70 inch)
|Bottom Chart||Lenght : 47 inch X Width : 32 inch|
|Material||High Quality Lycra|
Coolscarf Shawl Product Care
Coolscarf takes pride in our fabric selection and usage thus each fabric is treated differently. We recommend referring to the care instructions under each product details as guide.
Treat them with love and care. Delicate pieces may need to be handwashed.
Colours on web may be different due to camera and screen setting.
Link to product: Coolscarf Shawl Pleated Premium Basic Scarf (Gift Box Version)
How to ensure the correct colours before customer proceed with any purchase?
Some colours may vary based on the device that customers choose to view the product.
Why are the colours different on every device?
Resolution of screen on each mobile and desktop is different hence the colour varies.
You can view our video tutorial on our website and on our Facebook page.
The video tutorial will provide you the step by step instruction on how to purchase our products online.
How do I redeem a voucher code?
A valid voucher code can be redeemed/used upon checking out. Be sure to insert/apply the code before proceeding to the payment. Be sure to register an account with us to utilise the voucher received.
The use of any Voucher Code is subject to its terms and conditions, which may differ base on issuance.
How can I get the latest news for Coolscarf Products?
You may follow our Social Media account below:
- Facebook: www.facebook.com/coolscarf.my/
- Instagram: www.instagram.com/coolscarf.my/
Will the item inside the cart be reserved for me?
Unfortunately, the item in the cart does not mean it is reserved for you. Should the item be removed/unavailable from the cart upon checking out, it shall indicate that the product is currently no longer in stock.